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Temenos Digital Accreditation

Digital Accessibility Centre Certificate of Accreditation

Accreditation Certificate Number:

Temenos-Digital/25

Client:

Temenos

Certificate issue date:

Certificate expiry date:

Certificate status:

Platform:

Desktop and Mobile

Certification

To achieve certification each website undergoes a manual technical compliance review against WCAG 2.1 to level AA.

The website underwent both a technical compliance audit and robust end to end testing by users with a wide range of disabilities including blind, low vision, dyslexia, colour blindness, mobility impairments, learning difficulties, Deaf, Asperger and anxiety and panic disorder.

All testing is carried out in line with relevant platform specific guidelines, and where applicable, conforms with The Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018. Testing also conforms to Section 508 of the Americans with Disabilities Act (ADA)

List of issues

  • Custom Combo Boxes
    Some combo boxes are not marked up accessibly for assistive technology users.

Journey

  1. Login (frmLogin)
    Path: Login
  2. Dashboard (frmDashboard)
    Path: Login -> Dashboard
  3. Card Management (frmCardManagement)
    Path: Dashboard -> Mobile menu -> Accounts -> Card Management
    Only the landing screen needs to be tested.
  4. Edit Alerts (frmAccountAlertsEdit)
    Path: Mobile menu -> Settings -> Alert settings -> Select Account in the left -> Click View button and in next page click Edit -> Edit page
  5. Manage Payees (frmManageBeneficiaries)
    Path: Mobile menu -> Payments and Transfers -> Manage Payees
  6. Add new phone number (frmSettingsAddPhoneNumber)
    Path: Mobile menu -> Settings -> Profile settings -> Phone -> Click on Add New Phone Number button -> Add new phone number page
  7. Edit phone number (frmSettingsEditPhoneNumber)
    Path: Mobile menu -> Settings -> Profile settings -> Phone -> Click on Edit button -> Edit phone number page
  8. Phone number (frmSettingsPhoneNumbers)
    Path: Mobile menu -> Settings -> Profile settings -> Phone ->Phone number page
  9. Add payee (frmDomesticAddBeneficiary)
    Path: Mobile menu -> Unified Transfers Flow -> Under Domestic transfer click Add Payee -> Add payee page
    Enter required fields and add SWIFT BIC.
    SWIFT BIC: BARCGB22
    DAC Note: the ‘Look up’ dialogs returned an ‘Unable to fetch the data’ error, so the results of a search could not be tested
  10. Add payee confirmation (frmDomesticAddBeneficiaryConfirm)
    Path: Mobile menu -> Unified Transfers Flow -> Under Domestic transfer click Add Payee -> Fill the required fields and click Continue button -> Add payee confirmation page)
  11. Acknowledgement (frmDomesticAddBeneAcknowledgement)
    Path: Mobile menu -> Unified Transfers Flow -> Under Domestic transfer click Add Payee -> Fill the required fields and click Continue button -> In confirmation page Click Confirm button -> Acknowledgement page
  12. Transfers Page (frmUTFDomesticTransfer)
    Path: Mobile menu -> Unified Transfers Flow ->Under Domestic transfer Click Make Transfer -> Transfers Page
    If you select New payee, Enter required fields and add SWIFT BIC.
    SWIFT BIC: BARCGB22

Disclaimer:

This certificate was issued on the and represents the state of the pages audited on this date. Any further changes after the accreditation date are not covered by this certificate.

Additionally, any pages/areas of the website not listed the above scope of testing are also not covered by this certificate as we cannot guarantee their accessibility state.

We audit against the Web Content Accessibility Guidelines V2.1 level A and level AA to test how accessible the website is, using the Website Accessibility Conformance Evaluation Methodology (WCAG-EM) to evaluate conformance.